Outbound Client Relations Consultant (Medical)

Recruiter:

Pillango Placements

Job Ref:

PTA003274/CB

Date posted:

Thursday, March 6, 2025

Location:

Capetown, South Africa

Salary:

36000 Monthly

SUMMARY:
Ambitious? If you’re a driven, success-oriented professional with a positive outlook, you’re in the right place! Join a leading healthtech company where you’ll play a vital role in client onboarding and build strong partnerships with healthcare providers, ensuring continued success for all involved.

POSITION INFO:
In this pivotal role, you will acquire and maintain larger mass market clients, continuously consulting them to identify up-sell opportunities, and becoming their business champions.

Duties will include:

Deliver the end-to-end client experience for larger mass market clients by developing strong relationships with providers and unlocking value through high-value interactions and continuous consulting.
Take full ownership of the allocated client base, support New Business Consultants in driving value for their clients, and onboard and train clients on new products and processes across multiple channels.
Maintain detailed CRM records and collaborate with New Business Consultants to grow the region, ensure profitability, and convert sales into long-term client satisfaction.

Job Requirements: Qualifications, Skills and Experience

National Senior Certificate (Matric), but tertiary qualification preferred
4+ years in client service in the healthcare sector (Additional experience in the information technology sector is beneficial)
2+ years training clients on software products
2+ years upselling products and services to existing clients
2+ years building strong and trusted business-level relationships with clients
Sound knowledge of the SA private medical industry as well as medical practices is highly advantageous.
Proficiency in both English & Afrikaans language

The proposed salary for the role is R36k - R39k per month, but the option remains with the client to offer any market related salary considering the candidate's qualifications, skills, and experience.

Please apply online in the link provided. We do not consider CVs via Whatsapp or email.

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