PA/Front Office Co-ordinator

 

Recruiter:

Kerry Kopp Recruitment

Job Ref:

KZN000109/KK

Date posted:

Wednesday, August 17, 2022

Location:

Howick, South Africa


SUMMARY:
PA/FRONT-OF-HOUSE CO-ORDINATOR 
KZN MIDLANDS
Our client is looking for an energetic and engaged person to join their very busy and committed team 
CORE FUNCTION
The conduit of all front-of-house communication as well as an internal Personal Assistance support role to 3 managers.

  • A highly articulate and personable professional, who is effervescent and efficient and has high multi-tasking capacity, offering both a front of house service to customers, suppliers and guests that is world class, whilst also executing a PA role within the business. An extremely positive and engaging personality, with a can-do mentality and an aptitude for people interaction with exceptional organisational skills.
  • Exceptional communication skills, both written and verbal.
 JOB FUNCTIONS
 Welcoming customer from all tiers and servicing needs.
  • Representing the company brand and team.
  • Answering the phone and assessing needs. Finding answers and handling problems. Linking calls to the appropriate person.
  • Supporting the booking of couriers.
  • Managing the Collections file.
  • General PA assistance to top level management
  • When required, assisting Sales with invoicing during busy periods/Sales team on leave etc.
  • Managing the compliments and complaints file - sending the standard reply to compliments.
  • Visitor register.
  • Various office filing and admin roles
  • Ensuring the office is well supplied with food and drink.
  • Various support functions for sales and marketing processes.
  • Monitoring and ordering of stationery.
 KEY PERFORMANCE AREAS
 Customer Service
Excellent telephonic manner and engaging personality. Happy to adopt the Company ethos and style, both in uniform and communicating the brand.
  • Passion/enthusiasm/energy
Demonstrate passion for the brand telephonically and with the team
  • Administration & Accuracy
Organised and accurate handling of admin tasks. Accurate with messages and planning. Speedy at following up and pedantic at ensuring competition of tasks. Generating the perfect  experience of excellence.
  • Efficiency
Ensuring tasks are completed quickly and with minimal errors.

JOB DESCRIPTION:

PA/FRONT-OF-HOUSE CO-ORDINATOR 
KZN MIDLANDS
Our client is looking for an energetic and engaged person to join their very busy and committed team 
CORE FUNCTION
The conduit of all front-of-house communication as well as an internal Personal Assistance support role to 3 managers.
  • A highly articulate and personable professional, who is effervescent and efficient and has high multi-tasking capacity, offering both a front of house service to customers, suppliers and guests that is world class, whilst also executing a PA role within the business. An extremely positive and engaging personality, with a can-do mentality and an aptitude for people interaction with exceptional organisational skills.
  • Exceptional communication skills, both written and verbal.
 JOB FUNCTIONS
 Welcoming customer from all tiers and servicing needs.
  • Representing the company brand and team.
  • Answering the phone and assessing needs. Finding answers and handling problems. Linking calls to the appropriate person.
  • Supporting the booking of couriers.
  • Managing the Collections file.
  • General PA assistance to top level management
  • When required, assisting Sales with invoicing during busy periods/Sales team on leave etc.
  • Managing the compliments and complaints file - sending the standard reply to compliments.
  • Visitor register.
  • Various office filing and admin roles
  • Ensuring the office is well supplied with food and drink.
  • Various support functions for sales and marketing processes.
  • Monitoring and ordering of stationery.
 KEY PERFORMANCE AREAS
 Customer Service
Excellent telephonic manner and engaging personality. Happy to adopt the Company ethos and style, both in uniform and communicating the brand.
  • Passion/enthusiasm/energy
Demonstrate passion for the brand telephonically and with the team
  • Administration & Accuracy
Organised and accurate handling of admin tasks. Accurate with messages and planning. Speedy at following up and pedantic at ensuring competition of tasks. Generating the perfect  experience of excellence.
  • Efficiency
Ensuring tasks are completed quickly and with minimal errors.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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