SUMMARY:
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POSITION INFO:
Our client based in George is currently hiring for a Pack station Manager.
The Pack station Manager is responsible for overseeing the daily operations of the packing area within a warehouse or logistics facility. This role ensures the accurate, efficient, and timely packing of goods for dispatch, while maintaining high-quality standards and safety protocols. The manager will lead a team of packers, coordinate with other departments, and continuously improve packing processes.
Key Responsibilities:
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Team Leadership:
- Supervise and lead a team of packers and packstation staff.
- Provide training, guidance, and support to team members.
- Ensure the team meets productivity targets while maintaining quality standards.
- Conduct performance reviews and motivate team members to achieve goals.
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Packing Operations Management:
- Oversee the day-to-day operations of the packstation.
- Ensure all orders are packed accurately, securely, and in compliance with customer specifications.
- Ensure that packaging materials are used efficiently and in accordance with company standards.
- Maintain a smooth workflow and minimize delays in the packing process.
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Quality Control:
- Conduct regular checks on packed items to ensure accuracy and quality.
- Address and resolve any packaging issues or errors in a timely manner.
- Ensure all products are packed in a manner that prevents damage during transportation.
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Inventory and Supply Management:
- Monitor packaging material inventory levels and request replenishments as necessary.
- Work closely with the inventory team to ensure that packing materials are stocked and readily available.
- Ensure that any shortages or stock-outs are dealt with promptly.
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Health, Safety, and Compliance:
- Ensure the packing area adheres to safety regulations and company policies.
- Promote and enforce safe working practices to prevent accidents.
- Conduct regular safety audits and ensure the team follows all health and safety protocols.
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Process Improvement:
- Continuously evaluate the packing process to identify areas for improvement.
- Implement new strategies to increase packing efficiency and reduce waste.
- Utilize data and feedback to improve productivity, quality, and team morale.
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Reporting and Documentation:
- Maintain accurate records of packing activities, inventory, and team performance.
- Prepare reports on packing performance, including packing times, order accuracy, and productivity metrics.
- Communicate any operational issues to the management team.
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Customer Satisfaction:
- Ensure orders are packed and dispatched on time to meet customer delivery expectations.
- Address any customer complaints related to packing or damaged goods.
Requirements:
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- Grade 12/Matric
- Drivers License
- Willing to work every second weekend (Saturdays and Sundays)
- Proven experience in a supervisory or management role within logistics, warehousing, or a similar industry.
- Experience managing a team and overseeing packing operations is highly desirable.
- Skills & Abilities:
- Strong leadership and team management skills.
- Excellent organizational and time-management abilities.
- Ability to work under pressure and meet tight deadlines.
- Strong attention to detail and a focus on quality.
- Familiarity with warehouse management systems (WMS) and packing software is an advantage.
- Strong communication skills and ability to work effectively across departments.
- Knowledge of health and safety regulations.
