Parts Sales Executive

Recruiter:

Sydsen

Job Ref:

JHB003067/AB

Date posted:

Monday, August 1, 2022

Location:

Durban, South Africa

SUMMARY:
An automotive brand has an exciting opportunity available in Durban South as a Parts Sales Executive.

Role Objective:
To increase and promote Parts sales by providing customers and the workshop with excellent service and the correct parts and accessories within required time frames.

JOB DESCRIPTION:

Main Responsibilities:

Grow, increase, up-selling parts sales so as to increase sales and reach monthly parts sales targets
Provide professional service to the workshop and to customers so as to exceed customer needs and expectations
Manage WIP and Back Orders with precision with the emphasis on regular, clear, accurate and reliable customer and internal feedback
To manage RFC`s and to ensure parts are returned to P&A for credit within the return window period
To manage the ordering process of parts and special buy outs to minimise obsolescence
Weekly reporting of cash outstanding and WIP to the parts manager
Parts department housekeeping
Adhere to all Dealership processes and promote ongoing continuous improvements

Minimum Requirements:

Senior Certificate (Grade 12) with mathematics as subject
Minimum 3 years Sales Experience, preferably in a technical or parts environment within a Franchised Retailer/Motor Dealership
A Sales Diploma/Certificate in parts sales for premium brands would be advantageous
Valid Driver’s License Code 8

Essential Competencies/Skills:

Customer Service Orientated
Planning & Organisation
Meticulous Attention to Detail
Process Driven
High Stress Tolerance
Advanced Interpersonal Skills
Driven for Results

The ideal candidate:
The incumbent should display a “passion for dealing with people”, must be process driven and should continuously strive to promote a professional business image for the brand.

The incumbent must assist fellow employees wherever possible and promote the services and products that the dealership has to offer. The incumbent should enhance customer awareness of our products and offer the Customer an overall service experiences which exceeds his/her expectations.

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