Payment Operations Agent

Recruiter:

Rentoza (Pty) Ltd

Job Ref:

JHB000027/RM

Date posted:

Monday, January 27, 2025

Location:

Johannesburg, South Africa

Salary:

14000

SUMMARY:
About Us:
Welcome to Rentoza! We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers.

The Role:
The Payment Operations Agent is responsible for managing and executing day-to-day payment processing activities. This role involves ensuring accurate and timely processing of payments, handling payment-related issues, and maintaining compliance with company policies and regulations. The Payment Operations Agent will collaborate with various internal teams and external partners to facilitate smooth payment operations.

POSITION INFO:
Key Role & Responsibilities:

Data Capturing:

Capturing all the payments as they coming through on the gateway

Payment Reconciliation:

Conduct regular reconciliations of payment transactions to ensure accurate accounting of all payments.
Investigate and promptly resolve any discrepancies.

Customer Queries:

Assist customers in their subscription journey by helping them understand their payments.

Customer Calls:

Respond to and support customers who call in seeking assistance with their locked devices.

Process Improvement:

Identify opportunities to enhance efficiency, accuracy, and overall customer experience and propose and implement process improvements as necessary.

Reporting:

Generate and maintain regular reports on payment activities, including transaction volumes, success rates, and error analysis and present findings to management for performance evaluation and decision-making.

Required Qualifications and Skills:

Bachelor's degree in Business Administration.
Excellent problem-solving and analytical skills.
Strong communication skills to interact effectively with internal teams and external
partners.
Proficient knowledge of payment processing methods, regulations, and compliance
standards.
Familiarity with various payment systems and platforms e.g Peach, Paystack, Pay Fast
Meticulous attention to detail and a high level of accuracy in processing transactions.
Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in using Google or Microsoft tools, including Docs, Sheets, and Slides.

Benefits:
Offices:

Johannesburg
Cape Town
Durban

Perks:

Free Friday lunches
Monthly socials
Discovery Medical aid: 100% cover (permanent staff)
Provident Fund (permanent staff)
Paid annual leave
Staff discounts
Employee Health and Wellness Assistance
Learning and Development opportunities
Mentorship programme
Community initiatives
Access to cutting edge technology
Hybrid (after probationary period, if applicable)

If you're passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting!

Rentoza is an equal opportunity employer whose aim is to promote and achieve equal representation in all levels of all occupational categories. Preference will be given to candidates whose appointment will assist the Company in achieving its Employment Equity targets in terms of the Company Employment Equity Plan.

By responding to this advertisement, you consent to Rentoza lawfully processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 for recruitment purposes and confirm that any personal information has been submitted voluntarily.

The company reserves the right not to make an appointment. An application will not in itself entitle the applicant to an interview or an appointment and failure to meet the minimum requirements of the post will result in the applicant automatically disqualifying him/herself from consideration.If you don't hear back from us in 30 days, please consider your application unsuccessful.

Similar jobs you might be interested in:

Payment Operations Agent
Location: Johannesburg
Salary: 14000
About Us:Welcome to Rentoza! We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers.The Role:The payment operations agent is responsible for managing and executing day-to-day payment processing activities. This role involves ensuring accurate and tim...
1 day ago

Finance Manager - CA(SA) â Alberton
Location: Johannesburg
Salary: 80000 Monthly
Oversee and manage the entire Financial Accounting department.The Financial Manager is responsible for the financial health of the organization. They produce financial reports, ensure compliance, cash flow management and any other finance-related activities for the long-term financial goals of their organization.This position is responsible for the quality of the product. Therefore, the posi...
Today

Group Patient Services Manager
Location: Johannesburg
Salary: Monthly
Well known private hospital group requires a Group Patient Service Manager. This position is based in Johannesburg North.
1 day ago

Creditors Clerk - Top Private School
Location: Johannesburg
Salary: R350,000.00 - R375,000.00 ctc p/a
Excellent opportunity for a diligent and detail-oriented Creditors Clerk. The ideal candidate will play a key role in ensuring the timely, efficient and accurate processing and reconciliation of all financial transactions related to all creditors.
4 days ago

Project Administrator / Secretary
Location: Johannesburg
Salary: Monthly
Our client, a high-end interior design firm based in Sandton requires an Project Coordinator / Secretary.
4 days ago

Claims Broker _Houghton JHB
Location: Johannesburg
Salary:
5 days ago

Creditors Clerk
Location: Johannesburg
Salary: 300 000 Annually
Calling all Creditors Clerks to apply!
6 days ago

RETAIL/FMCG Buyer
Location: Johannesburg
Salary: Monthly
Our client is seeking a motivated and experienced Buyer to join their team. In this role, you will be responsible for developing and maintaining strong supplier relationships, driving supplier sales growth, and ensuring the effective management of stock to meet company objectives. You will play a key role in managing supplier trade plans, negotiating prices, creating purchase orders, and ensuring ...
6 days ago

Senior Business Analyst with Production Support and Testing
Location: Johannesburg
Salary:
An exciting contract position has become available for a BUSINESS ANALYST to join the technology department of one of our leading clients in the banking sector.
6 days ago

Financial Manager / CFO
Location: Centurion
Salary: R80 000 Monthly
We are looking for for a Financial Manager / CFO for a company within the service repair industry based in Centurion. To be responsible for overseeing the financial operations of the company, ensuring sound financial management, reporting, and strategic planning. The CFO will be key in driving profitability, operational efficiency, and sustainable growth in the service repair industry, with a...
6 days ago

Payment Operations Agent

Similar jobs you might be interested in:

Jobseekers

Recruiter

General