Personal Assistant (1-year fixed-contract role)

SUMMARY:
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POSITION INFO:

Personal Assistant (1-year fixed-contract role)

About the role:

Our client is an IT services and Software Development company. The ideal candidate will be responsible for a range of activities which will assist the Business Development Director. This role requires frequent travel to various events both locally and in Africa to assist in managing the Director's schedule, coordinating meetings, and handling administrative tasks efficiently. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.

Location: Hybrid must be Cape Town-based. Frequent travel to events both locally and in Africa.

Responsibilities:

• Scheduling of appointments and diary management
• Acting as a gatekeeper, screening and prioritizing emails, phone calls, and other communications as and when required.
• Regular internal follow-ups with various teams
• Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport.
• Preparing and editing correspondence, presentations, and reports on behalf of the Director.
• Assisting with project management tasks, tracking deadlines, and following up on action items.
• Provide regular and concise feedback on tasks assigned.
• Assist with ad-hoc duties.
• Manage incoming and outgoing communications.
• Performing highly confidential administrative duties
• Support in fostering effective communication within the AWS team and facilitating business-related communication.
• Assisting in the creation of SOPs and Runbooks in coordination with BDD and AWS teams.
• Assist with events and actively engage with both customers and vendors.
• Required to interact directly with customers.

Requirements

• Tertiary Education is a requirement.
• Proven experience as a Personal Assistant or Executive Assistant, preferably supporting senior-level executives.
• Experience in the technology industry or familiarity with cloud computing services
• Flexibility and adaptability to travel frequently and work outside regular business hours as needed.
• At least 2+ years of working experience in a similar position.
• Able to work from home, with reliable and good connectivity.
• Proficient in Microsoft Outlook, Excel, Word, Teams
• Excellent planning and organizing skills.
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Ability to handle multiple tasks while staying organized.
• Impeccable communication abilities
• Ability to maintain confidentiality and exercise discretion in handling sensitive information.

Beneficial:

• AWS Cloud Practitioner certification
• AWS Certified Solutions Architect Associate certification
• Maintain a professional appearance.
• Be actively involved and able to communicate effectively with customers.

Attributes:

• Meticulous attention to detail.
• Helpful/supportive by nature
• Being able to multitask and juggle tasks.
• Have a great team spirit with a “can-do attitude”.
• Exceptional customer service skills required.
• Be 100% accountable and honest.
• Able to think on your feet and the ability to make decisions with little instruction.
• Adopt a hands-on approach.
• Communicate well with the Director.
• Be adaptable.