Pharmacy Manager

SUMMARY:
A vacancy exists for a Pharmacy Manager. The successful candidate will be responsible for leading, managing, coordinating, monitoring, and driving improvement in the provision of a customer focused professional pharmacy service within the Hospital in line with hospital and company strategic objectives.

POSITION INFO:
Duties and Responsibilities:
Effective governance and medication risk management

• Implement Pharmacy best operating practices related to medication safety management
• Achieve an improved overall medication error in the context of 100% reporting
• Ensure compliance with SAPC, DOH, OHSC, and LHC and professional standards

• Drive enhanced performance in the Antimicrobial Stewardship and Clinical Pharmacy Programs in the hospital
• Drive optimized implementation of and compliance with the LHC quality management system
• Achieve required customer service levels, manage customer complaints, and drive continuous improvement

• Achieve hospital budgeted financial measures relating to pharmacy
• Actively manage the cost of sales of pharmaceuticals in line with revenue and budget
• Implement LHC pharmaceutical products conversions and cost efficiency opportunities
• Identify and implement initiatives to enhance cost effective care provision with optimal patient outcomes
• Manage product evaluations and complaints
• Build effective working relationships with doctors and the multifunctional hospital team
• Drive identified growth, sustainability, and process efficiency initiatives
• Achieve stock management targets (Stock holding, Deadstock, Stock count adjustments, IDSO's)
• Drive the appropriate management of consignment and loan stock
• Drive non-recoverable utilization within budget and ensure cost reduction
• Manage overheads aligned to budget

• Demonstrate visible leadership aligned with the company values, operating model, and strategy
• Recruit, retain, motivate, and develop pharmacy staff
• Participate in the LHC intern and pharmacist assistant training programs
• Manage optimal performance of pharmacy staff to ensure delivery of critical outputs
• Provide direction and inspire positive work behavior in the team
• Drive regular performance feedback to staff during regular 1-1s and JPMS
• Ensure continuous professional development (WSP targets and CPD compliance is achieved)

• B Pharm/ Pharmacy Diploma and current registration with South African Pharmacy Council (SAPC)
• Relevant private hospital experience
• Understanding of relevant legislation, operating structures and relationships within a hospital environment
• Proven leadership and people management experience 
• Valid driver's license
• Computer proficiency (MS Office)

• Strategic thinking
• Problem-solving, analysis and judgement
• Resilience
• Verbal and written communication and presentation
• Customer responsive
• Motivating and developing people
• Decision making abilities