Pooldeck Service Supervisor

SUMMARY:
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POSITION INFO:

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Were exceptional people and exceptional opportunity awaits.

Who We're Looking For:

The Bay Hotel, nestled against the iconic Twelve Apostles Mountain range and just steps away from the stunning Atlantic Ocean in vibrant Camps Bay, is in search of two dynamic pooldeck supervisors to join their renowned hospitality team. This role is integral to our dining operations, where you’ll work closely with our Executive Team to deliver exceptional service and memorable dining experiences for our guests. You will oversee daily pool deck operations, manage staff performance, ensure top-quality service, and support initiatives that align with our brand’s commitment to excellence. As the pooldeck supervisor, your responsibilities will include supervising front-of-house staff, ensuring adherence to poolside safety and service standards, managing inventory, and optimising workflow for peak efficiency. You’ll play a pivotal role in training and mentoring the team, ensuring that each guest enjoys a consistent, high-quality dining experience that reflects our dedication to taste, service, and atmosphere.

What Is Required:

Provide friendly, tentative and timely service in order to create an exceptional experience. To assist in the day to day running of the restaurant and to help ensure the Village N Life concepts, manuals, SOPs and logs are always kept current and implemented. Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

Minimum Requirements

• Grade 12 or equivalent
• Diploma in Hospitality management advantageous
• Previous experience in the same or similar position
• Familiar with the duties and responsibilities of the Food and Beverage Department
• Accommodation Certificate/Hotel School diploma is advantageous.
• Previous experience in the same or similar position in a 4/5-star hotel
• Familiar with all duties and procedures in a restaurant Environment
• MS Office (Word, Excel and Email) is essential
• Opera experience is advantageous

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to and embark on a journey filled with excitement, growth, and endless possibilities. Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

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