Portfolio Accounts Leads

SUMMARY:
PORTFOLIO ACCOUNTS LEAD
RETAIL MEDIA
CAPE TOWN

POSITION INFO:
The main purpose of the role:
This professional is responsible for leading, inspiring, and driving account management within a specified client portfolio to provide extraordinary account management services and drive growth within client’s accounts. They will manage relationships with key clients/stakeholders across multiple accounts within a company or organization. They oversee a team of Key Account Managers, and more junior account managers, coordinating efforts to maintain and grow business with client portfolios. A Group Account Principal is responsible for developing account strategies, negotiating contracts, facilitating problem-solving, monitoring the health of the client’s business, ensuring overall customer satisfaction that nurtures customer loyalty, delivering bottom-line profitability, and growing the client’s business within the TAL Group’s Retail Media Network.
Requirements:

• Matric
• Minimum 5 years experience in Client Services preferably in an Advertising Agency,
• Fluent in English language (both verbal and written)
• Publisher or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Minimum of 2 years managing a Sales Team
• Experience in establishing sales management processes
• Experience with CRM tool(s)
• eCommerce experience is preferred but not required