Practice Coordinator / Executive Administrator

SUMMARY:
Are you an organised and detail-oriented professional looking to be at the heart of a dynamic medico-legal practice? A well-established firm of Industrial Psychologists, operating in Cape Town and Gauteng, is seeking a Practice Coordinator to join their team. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, this could be the perfect role for you!

POSITION INFO:
This is a full-time remote role for an Practice Coordinator / Executive Administrator . The role involves executive office administration tasks on a day-to-day basis.
 
Qualifications

• Office Administration skills
• Excellent at staying organising
• Grade 12 minimum
• Proficient in English
• Experience in medico-legal field is a plus

•  Going through claimant folders, adding and listing documents in reports and addendum reports;
• Adding and summarising reports and documents and adding them to reports and addendum reports;
• Obtaining collateral information and requesting proof of earnings from claimants;
• Finding out what documents/reports are required and following up to obtain required reports, documents, collateral;
• Keeping record of all documents received and outstanding in Airtable,
• Ensuring claimant contact numbers are obtained for online assessments
• Confirming appointments with claimants and asking them to bring their CV and proof of earnings to their assessment;
• Ensuring all record keeping (Airtbable) is up-to-date;
• Ensuring the overall Dropbox folder is kept organised (duplicates deleted, folders in correct place); namws correctly
• Managing joint minutes, (following up with opposing industrial psychologist and sending them out);
• Keeping record of all work done for invoicing purposes;
• Sending out deposit invoices prior to the release of reports and keeping track of when they are paid by updating Airtbale; staying on top of all deposit invoicing
• Ensuring record keeping is kept up to date daily;
• Allocating work to industrial psychologist in a logical manner;
• Communicating with clients as to when they will receive completed work in a friendly and professional manner;
• Asking clients to provide collateral information prior to the industrial psychologist working on the matter; ensuring clients bring CV, payslips, IRP5’s etc to the assessment,
• Constantly learning more regarding reports, opinions and joint minutes, taking note of corrections made work done by means of the review and compare function on Microsoft Word;
• Communicating well with clients and colleagues in a professional organised manner; and
• Building and maintaining good relations with clients and colleagues.