Pre-Authorization Service Consultants

 

Recruiter:

Allmed Healthcare Professionals

Job Ref:

Pre-Auth

Date posted:

Thursday, December 22, 2022

Location:

Durban, South Africa

Salary:

R24 000


SUMMARY:
My Client, a giant in the medical aid field needs competent and well experienced Registered and Enrolled Nurses to join their team in Durban, as Pre-Authorization Service Consultants.

JOB DESCRIPTION:

Duties & Responsibilities

• Confirming benefits according to set protocols and funding rules

• Accurately obtaining and capturing information to confirm correct funding

• Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved

• Servicing key stakeholders in a customer centric way to ensure that we live by our service principles

• Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced

• Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood

• Achieving and exceeding key performance metrics relating to service delivery

• Keeping abreast of continuous process, product updates and digital tools

• Dealing with multiple interactions

• Consistently utilizing all servicing tools available

Desired Experience & Qualification

Education:

• Matric

• South African accredited Clinical Qualification Experience

• At least 6 months working experience in a customer services or clinical environment

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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