Product Support Representative

SUMMARY:
Core function will be Aftermarket sales (parts and service work)

POSITION INFO:

• Must have a minimum of 5 years or more relevant working experience within the Compressed Air industry
• Autoline experience would be an advantage

Achieving revenue and profitability targets

Ensure that customers are contacted and quotes sent, within 24hours and that all calls are followed up, handled professionally and accurately

Provide knowledgeable and quality advice to customers

Establishing an environment and foundation for future Aftermarket sales growth (service work)

Selling value and solutions to customers

Have good market awareness and identify opportunities within the market

Ensure all administration are kept up to date i.e. call reports, weekly and cyclical planners, customer information, quotes lost, projected sales etc.

Other responsibilities include (but not limited to); Tenders, Project Work, Assisting Debtors, Filing etc.