Production Support Analyst

Recruiter:

Future Careers

Job Ref:

SAH-3_20

Date posted:

Friday, September 9, 2022

Location:

Durban, South Africa

SUMMARY:

An exciting skilled Production Support Analyst is required to join a reputable financial institution

The support analyst will work closely with the business users, business analysts, development teams, and operations teams to manage any incidents and requests occurring within the production environment.

Through in-depth business knowledge, they will identify and or analyse system issues, and propose and implement solutions to those issues, in such a way that there is minimal impact on business as usual operations and IT systems

JOB DESCRIPTION:

Effective alignment of IT system functionality to business value drivers
Through interaction and collaboration with Business users, to resolve production requests & incidents.
Analyze incident reports to determine underlying causes of issues and to determine ways in which to proactively prevent their reoccurrence (User training, system enhancements, process reengineering etc.).
Clearly document resolutions to recurring issues
Understand business processes/workflow and system integration.
Clearly understand the system job schedules and the interdependencies between them.
Collaborate closely with developers, BA’s and DBA’s to determine and specify the best fit solution in line with current technology and architecture best practices.
Roll-out of system enhancements and fixes to UAT, Production following all prescribed IT processes.
Participate in knowledge transfer to ensure better grasp of the product and domain for both yourself and the team.
The strongest indicator of a high-performing analyst is excellent leadership abilities: a strong and committed drive to step up and take a leading role, the courage to challenge and the drive to make a difference
A strong ability to analyse and resolve issues in light of the bigger picture. i.e. what is the full impact caused by the issues, and by the proposed solution to resolve them.
Take responsibility for your personal development: an analyst will be on a continual learning curve in terms of the technology / business interactions at the company
Align your personal values to the department’s culture, ethos, goals and values

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Finance BP
Location: Durban
Salary: CTC
Finance Business Partner
2 days ago

Product Manager
Location: Kwazulu Natal
Salary:
PRODUCT MANAGER- PIG FEEDPIETERMARITZBURG, KZNLarge animal feed manufacturing company requires experienced product manager for pig nutrition.
6 days ago

Process Engineer
Location: Durban
Salary: Negotiable Monthly
New Vacancy!! Our leading client in the Automotive Sector is looking to employ a Process Engineer to join their dynamic team in Durban - Prospecton.
6 days ago

Production Enginner
Location: Durban
Salary:
10 days ago

Production Engineer
Location: Durban
Salary: 30 000 Monthly
Our client is a specialist in Manufacturing and sales of wiring harnesses and components for automobiles
11 days ago

Quotations Administrator
Location: Durban
Salary:
11 days ago

Quality Engineer
Location: Durban
Salary:
11 days ago

Factory Operations Manager
Location: Durban
Salary: Monthly
DurbanLead strategic operations with a strong focus on cost, efficiency, and continuous improvement. This is a key long-term succession planning role within a lean manufacturing environment.
14 days ago

Maintenance Technician
Location: Durban
Salary:
#SHIFTINTOHIGHCAREER by joining a Automotive Component Manufacturing Company who requires the services of a Maintenance Technician
19 days ago

Quality Engineer
Location: Pietermaritzburg
Salary: Negotiable Monthly
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Quality Engineer to join their dynamic team in Pietermaritzburg.
19 days ago

Production Support Analyst

Similar jobs you might be interested in:

Create a free job alert for Production Support Analyst in Durban

Jobseekers

Recruiter

General