Productive Working Foreman

 

Recruiter:

Hutech Head Office

Job Ref:

PTA009340/Rvdk

Date posted:

Monday, October 24, 2022

Location:

Kokstad, South Africa

Salary:

Monthly


SUMMARY:
Our client in the automotive industry is seeking a experienced Foreman, to join their team in Kokstad, East Griqualand - KwaZulu Natal.

JOB DESCRIPTION:

Position:    Productive Working Foreman (Diagnostic Certificate Required) 
Industry:    Automotive Industry
Location:     Kokstad, East Griqualand - KwaZulu Natal   
Salary:        Basic Salary, Incentives and Benefits 
    
EXPERIENCE 
  • The individual we are looking to employ MUST meet the minimum requirements and under no circumstances will exceptions be made. 
  • PREFERRED BRAND EXPERIENCE: Mazda / Ford / Isuzu  
  • The Productive Working Foreman must be able to perform various tasks such as: 
  • Team Productivity:
  • Ensure that team productivity and efficiency meet agreed group standards.
  • Plan staff leave, training and other ‘non-productive’ time correctly in order to minimize effect on productivity.
  • Motivate team members to produce best results. 
  • Ensure correct ‘loading’ of workshop hours.
  • Manage Human Resources:
  • Complete and have Performance agreements in place for all team members.
  • Conduct Performance Management reviews at agreed times.
  • Have training and development plans in place for all team members.
  • Maintain ‘skill mix’ ratios to agreed standards.
  • Implement and monitor performance-based incentive bonuses in consultation with Service Manager.
  • Adhere to agreed Group manpower policies.
  • Conduct staff meetings and report back sessions at least once per month and keep ESI at above Group minimum.
  • Customer Service and Satisfaction:
  • Ensure customer needs are attended to and actioned.
  • Maintain a ‘first time right’ policy for repairs.
  • Improve and maintain customer service index percentages to agreed standards.
  • Analyse accurately customer needs and action accordingly.
  • Provide accurate quotations when required.
  • Ensure that customers are aware of payment procedures.
  • Establish authorization for extra work.
  • Fill out job cards in full and correctly.
  • Protect customers’ property.
  • Utilize all necessary customer satisfaction skills.
  • Ensure that vehicles are tested properly after work is complete.
  • Internal Liaison and Communication:
  • Liaise with Parts Department to ensure timeous availability of parts.
  • Communicate effectively with other departments, staff, and manufacturer to enhance customer satisfaction index and ensure that all communication is open and honest.
  • Tools, Equipment, and ‘Housekeeping’:
  • Ensure that all tools are kept in good condition and are used correctly.
  • Ensure that correct technical information is available and used.
  • Comply with OHS Act and always ensure that work areas are clean and tidy.
  • Motor Mechanic Skills:
  • Must have red seal certification in Motor Mechanics.
  • Must have either Mazda / Ford / Isuzu vehicle experience.
  • Must have diagnostic experience.
  • Must have completed all the relevant training for the Mazda / Ford brand.
  • Must have previous working foreman experience.

Send CV’s to:

Closing date: Thursday, 17th of November 2022

Contact:
Delene van der Merwe
Regional Coordinator 
Recruitment Consultant 
email :  
Web : />
POPIA Disclaimer: 
By sending your CV to the above-mentioned e-mail address you agree to: 
  • The processing of your personal information and sharing it with third parties for verifications. 
  • The exercising of your rights provided for by POPIA. 
  • To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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