Property Portfolio Administrator

SUMMARY:
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POSITION INFO:

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town.

To qualify for this position, you need:

• Matric
• Minimum 2 years of experience in a similar position
• Experience with rentals environment
• Experience with PayProp System
• Great administrative skills
• Detail oriented
• Excellent communication skills and telephone etiquette

Duties and Responsibilities:

• Manage a property portfolio of 350 - 450 properties.  
• Monthly list to team or tenants that are vacating on allocated portfolio.
• Send vacating checklist to all tenants who give notice on allocated portfolio.
• Attend AGM’s on allocated blocks in person or via Zoom.
• Monthly walk around blocks managed and report to managing agents on findings- follow up on items that need to be attended to.
• Receive rental applications and open file on laptop, prepare all documents.
• Upload lease to PayProp and debit order form.
• Create the property, tenant and invoice on Payprop.
• Determine what accounts are being paid for the landlord. Have those accounts redirected to IGrow and ensure the correct amounts are paid every month.
• Send monthly statements to Landlord.
• Send monthly statements and invoices to tenants.
• Attend to monthly reconciliation of rental payments on allocated portfolio.
• Attend to monthly account payments for Landlord.
• Attend to deposit refund payments within 14 days.
• Load deposit processing fee on deposit refunds.
• Follow up on tenants in arrears as per strict process LOD on the 4th of every month.
• Investors to be kept updated on late payments at all times.
• Have an action plan in place to collect arrears.
• Eviction instructions to be handed to attorney’s obo owner if requested.
• Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly to ensure all invoices have been loaded.
• When warning letters are received b Body Corporate, send to tenant, and keep track that is is followed up on.
• Attend to problems with water and electricity accounts.