SUMMARY:
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POSITION INFO:
We are seeking a QA/QC Maintenance Supervisor to oversee maintenance work within a specific portfolio. The role involves managing service providers, ensuring that all work is scoped correctly, delivered on time, meets quality and safety standards, and stays within budget. The successful candidate will be responsible for enforcing accountability among service delivery partners, ensuring cost-effective and efficient operational management, and applying their diverse knowledge and experience to manage service responsibilities effectively.
Key Responsibilities:
- Accountable for the maintenance and delivery of services in the assigned portfolio.
- Ensure work is accurately scoped, budgeted, and planned with service providers.
- Hold service providers accountable for quality, timeliness, scope, and cost.
- Validate job cards and monitor work against safety and environmental standards.
- Conduct safety audits, site inspections, and service provider performance evaluations.
- Manage administrative tasks, such as processing invoices and conducting plan-do-review meetings.
- Maintain and update maintenance plans, ensuring all services align with contractual agreements.
Qualifications and Experience:
- National Diploma (N6) or equivalent.
- Matric with Math and Science.
- Minimum 2 years' experience in grass cutting, landscaping, domestic cleaning, and consumable supply.
- Minimum 2 years' experience managing service providers and contracts/SLAs.
- Knowledge of OSH Act and Mine Health and Safety Act.
- Driver's license is essential.
- Willingness to work after hours or be on standby when required.
Core Competencies:
- Strong problem-solving and critical thinking skills.
- Experience with SAP and work management systems.
- Vendor management and contract management experience.
- Knowledge of safety practices and regulations in maintenance work.
- Relationship management and effective communication with stakeholders.