RMA Administrator

SUMMARY:
We are looking for an experienced RMA Administrator to join our clients Telecommunications Team in Centurion

POSITION INFO:
The tasks you’ll perform

• The RMA Administration role is a front-line role in assisting in-store and external customer with faulty / returned equipment
• This role requires the candidate to work well under pressure, be well versed in both written and verbal communication
• A strong focus on customer centricity is of vital importance
• Providing feedback to customers, sales agents and management on escalations and or queries

• Minimum 1-2 years working experience
• Prior SAP experience would be beneficial but is not a requirement
• Experience in the IT/ICT Industry