Reception

Recruiter:

Edge Executives

Job Ref:

JHB004204/FE

Date posted:

Friday, January 17, 2025

Location:

Johannesburg, South Africa

SUMMARY:
The Receptionist will be the first point of contact for clients and visitors, ensuring a professional and welcoming experience. Responsibilities include managing the switchboard, directing calls, coordinating meeting room bookings, and maintaining an organised reception area. The role also involves providing clerical support to the Facilities department and ensuring smooth day-to-day front-office operations. Exceptional customer service, organisational skills, and professionalism are key to succeeding in this position.

POSITION INFO:
An opportunity has arisen for a professional Receptionist. The role involves welcoming clients and visitors, managing the switchboard, coordinating meeting room bookings, and providing clerical support to ensure smooth front-office operations.
Key Responsibilities:

Greet visitors and notify staff promptly.
Answer and direct calls professionally, taking accurate messages when needed.
Manage meeting room bookings and ensure rooms are clean and prepared.
Maintain the reception area, manage courier deliveries, and update internal directories.

Experience & Skills:

3+ years’ experience as a Receptionist in financial services or similar.
2+ years’ experience as a switchboard operator.
Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
Strong organisational and multitasking skills with attention to detail.
Professional communication and exceptional customer service abilities.

Qualifications:

Grade 12 / Matric (essential).
Secretarial Certificate/Diploma required; tertiary qualification advantageous.

Personal Attributes:

Friendly, patient, and client-focused.
Discreet, composed, and professional under pressure.
Strong time management and problem-solving skills.

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