Receptionist

SUMMARY:
Are you the professional front face, providing the best support to a professional company?
 
This is a crucial role for our client based in Sea Point who requires a well-groomed and spoken individual who has min two years solid experience managing reception and administration duties supporting the smooth operations within a company.

POSITION INFO:
REQUIREMENTS

• Matric, relevant qualification advantageous
• Previous experience as a receptionist or in a customer-facing role preferred, especially in property management or real estate
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, printers, etc.)
• Ability to handle sensitive information with discretion and maintain confidentiality
• Professional appearance and demeanour
• Strong problem-solving skills and a proactive approach
• Ability to work independently and as part of a team

• Greet and welcome visitors, clients, and tenants in a courteous and professional manner
• Direct visitors to the appropriate department or personnel
• Manage incoming phone calls, emails, and messages, ensuring timely and accurate responses
• Perform general administrative tasks such as filing, data entry, and document preparation
• Assist in scheduling appointments and meetings for management and staff
• Handle mail and courier services, including sorting and distributing incoming mail
• Address and resolve tenant inquiries and concerns promptly and professionally
• Maintain accurate records of tenant interactions and service requests
• Coordinate with maintenance and repair teams to address property issues
• Maintain and update office supplies inventory, ordering replenishments as needed
• Ensure the reception area and meeting rooms are organized
• Assist with the onboarding process for new tenants, including preparation of lease documentation
• Update and maintain purchaser and leads databases
• Generate and distribute reports as requested by management
• Adhere to company policies and procedures, including confidentiality agreements and data protection regulations
• Ensure compliance with health and safety regulations in the office environment