Receptionist

Recruiter:

West Coast Personnel

Job Ref:

OKAD14102024

Date posted:

Monday, October 14, 2024

Location:

CapeTown, South Africa

Salary:

10.500

SUMMARY:
Receptionist

POSITION INFO:

We are seeking a motivated and organized Reception and Internal Sales Assistant (Junior) to join our team. In this dual-role position, you will serve as the first point of contact for visitors while also supporting our internal sales processes. If you are a proactive individual with strong communication skills and a passion for customer service, we would love to hear from you!

Reception Duties:

Perform general reception tasks, ensuring a welcoming atmosphere.
Greet and direct visitors appropriately, notifying relevant personnel of their arrival.
Offer refreshments (coffee/tea) to visitors and prepare as needed.
Answer incoming calls and refer inquiries to the appropriate team members.
Maintain security by following established procedures, including screening protocols.
Ensure the reception area is clean and organized in compliance with company policies.

Internal Sales (Junior) Responsibilities:

Receive and process customer orders, directing initial inquiries to the designated person until fully trained on the order process.
Process orders when other Internal Sales team members are unavailable.
Handle invoices in accordance with company procedures.
Prepare and provide quotes as needed.
Assist representatives and clients with stock availability and general inquiries.
Engage in telesales during quieter periods, reaching out to clients for potential business.
File Proof of Deliveries (P.O.D.s) and maintain general filing duties in line with company procedures.
Be adaptable and prepared for a variety of tasks as needed on a daily basis.

Qualifications:

Strong communication and interpersonal skills.
Ability to multitask and prioritize effectively.
Proficient in relevant software and systems.
Attention to detail and a commitment to maintaining a positive work environment.

Benefits:

[List any benefits such as health insurance, retirement plans, etc.]

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