Receptionist

SUMMARY:
A specialist Development Finance Institution is seeking to appoint a receptionist to contribute towards the image of the institution by welcoming clients and stakeholders visiting the office in a professional manner, direct and help them as well as ensure the hosts are timeously informed about their visitors. Additionally, answering the switchboard promptly and direct calls in an efficient manner. Also, to offer clerical support such as distribution of documents/parcels and maintaining records pertaining to the reception area.

POSITION INFO:


QUALIFICATIONS & EXPERIENCE:

• Grade 12 / Matric is essential
• Secretarial Certificate/Diploma
• Tertiary qualification (Business Administration or relevant field) would be an advantage
• Minimum of 3 years proven work experience as a receptionist in financial services, development finance or similar industry
• Minimum of 2 years’ experience as a switchboard operator in a customer services environment.
• Ability to remain confidential and treat sensitive information with the highest level of diplomacy
• Must have a professional and confident telephone etiquette
• Ability to always maintain a high level of customer service
• Must be dependable, friendly and have a personable demeanour
• Meticulous organizational skills, ensuring the front desk always operates smoothly
• Experience with administrative and clerical procedures will be advantageous
• Well-spoken, professional appearance and attitude
• Excellent written and verbal communication skills
• Great attention to detail
• Problem-solving abilities
• Multitasking and time-management skills, with the ability to prioritize tasks
• Proficiency in Microsoft Office Suite i.e. Outlook, Word, PowerPoint, MS Projects, Excel
• People living with disability will be given preference