Receptionist

Recruiter:

Flair TM

Job Ref:

JHB000097/SB

Date posted:

Monday, March 3, 2025

Location:

Johannesburg, South Africa

Salary:

180000 Annually

SUMMARY:
Are you a detail-oriented, proactive individual with a passion for property management? Join our dynamic team and play a key role in ensuring smooth operations and exceptional service delivery in the property management sector.

POSITION INFO:

Key Responsibilities:
Helpdesk Support:

Attend to daily logged calls on Helpdesk/MyBuildings
Log and track complaints, requests, and work orders
Allocate tasks to Property Service Management (PSM) and internal maintenance teams
Liaise with contractors, building managers, and property managers for updates
Ensure timely follow-ups and closures of work orders
Support Property Administrator with tenant uploads and communications

Invoice Management:

Audit and verify vendor invoices for compliance and accuracy
Reconcile vendor statements and follow up on non-compliant invoices
Ensure correct coding and necessary paperwork for invoices

Reporting & Vendor Management:

Prepare daily progress reports on helpdesk activities and overdue work orders
Manage and update vendor files, ensuring compliance with procedures
Assist with SLA invoice processing and vendor documentation

Query Resolution:

Handle escalations and resolve queries efficiently
Report recurring issues to management for action

General Administration:

Respond to emails and follow up on communications
Ensure compliance with procurement standards and procedures
Handle credit applications and insurance claims

Key Competencies:

Strong communication and problem-solving skills
Excellent attention to detail and accuracy
Ability to manage time effectively and work to deadlines
Professional attitude and personal initiative
Ability to interact with staff at all levels

Qualifications & Experience:

Matric (Required)
Relevant degree/diploma (Added advantage)
Minimum of 3 years’ property management experience
Proficiency in MS Office, PIMS, and MyBuildings

If you’re a dedicated professional with a passion for property management, apply now to join our team and make an impact!

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