Receptionist

SUMMARY:
-

POSITION INFO:

Receptionist required for a reputable medical company based in East London , Eastern cape 

Requirements : 

• Communication Skills: Strong verbal and written communication skills to interact effectively with patients, medical staff, and colleagues.
• Organizational Skills: Ability to multitask, prioritize duties, and maintain attention to detail in a fast-paced environment.
• Customer Service: A friendly demeanor and patience to handle patient inquiries and concerns professionally.
• Technology Proficiency: Comfort with using medical software for scheduling, billing, and electronic health records (EHR).
• Medical Terminology: Basic knowledge of medical terminology is often beneficial but can be learned on the job.

Responsibilities:

• Greeting patients warmly and checking them in upon arrival.
• Answering phone calls and scheduling appointments.
• Providing information about services, procedures, and clinic policies.
• Handling patient inquiries and resolving issues or escalating them as necessary.
• Updating and maintaining patient records accurately.
• Verifying insurance information and processing insurance claims.
• Collecting payments, issuing receipts, and managing billing inquiries.
• Managing electronic and paper filing systems efficiently