Receptionist - Camps Bay

 

Recruiter:

Career Custodians

Job Ref:

3140308926

Date posted:

Wednesday, October 12, 2022

Location:

Camps Bay, South Africa


SUMMARY:
-

JOB DESCRIPTION:

5* Hotel  is seeking a receptionist to join their bespoke team. If you see yourself working in one of Cape Town's most luxurious locations then this position is for you!

Assist guests at hotel/village with personal services. May take messages, arrange or give advice on transportation, business services, or entertainment, or monitor guest requests for housekeeping and maintenance.

 

MINIMUM REQUIREMENTS

  • Grade 12
  • Minimum of 2 years’ experience in the same or similar position
  • Opera Experience Required
  • Familiar with all duties and procedures in Front Office Reception
  • Clear Credit record

 

DUTIES AND RESPONSIBILITIES

  • Responsible for adhering to operating systems and procedures for the Front Desk departments
  • Responsible for providing and monitoring of guest services throughout the unit in accordance with Company standards and requirements
  • Maximize room revenue, room sales and achieve maximum room rates by monitoring of peak and valley occupancy periods
  • Responsible for the financial aspects of the Front Desk Operation by ensuring all charges are raised and deviances are recorded
  • Strictly control Petty cash / Front Office float
  • Ensure that daily house lists are correct and timeously distributed
  • Ensure that all debtors are recorded, accounted for, and all supporting documentation is together and passed to accounts department
  • Ensure regular float counts are undertaken, and float has adequate change
  • Report any faulty equipment to management
  • Ensure daily pit checks & credit checks (floor limits) are done
  • Ensure detailed handover of shifts are done in an orderly and unrushed manner.
  • Ensure that all lost property is recorded and stored
  • Ensure that all guest complaints are followed up and rectified immediate in a positive and professional manner
  • Ensure that wake up calls are offered on arrival, are recorded, and programmed
  • Ensure that the reception area creates a positive impression by keeping it neat, tidy and orderly
  • Ensure that all guests to be met, registered, and roomed with in 5 minutes of arrival at hotel
  • Assist guests with airline confirmations, tourist information, personal requests etc
  • Assist in the induction and training of all new employees and trainees into Front Office
  • Ensure that correct method of payment is established and/or received on arrival of guest, prior to a room key being handed out (in the form of a valid voucher, cash prepaid, or a credit card which has to be pre-authorized)

 

To apply for the position, please forward a motivational letter and an updated CV with a picture of yourself  and "Receptionist" in subject line to

**Please note that only successful candidates will be contacted. Should you not hear from us within 5days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website –

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Spa Receptionist
Location: Cape Town
Salary:
11 days ago


Front Desk Receptionist
Location: Cape Town
Salary:
16 days ago


Repair & Maintenance Manager - The Bay Hotel
Location: Camps Bay
Salary:
Today


Gardens & Grounds Supervisor
Location: Camps Bay
Salary:
3 days ago


Assistant Hotel Manager/Host
Location: Camps Bay
Salary:
5 days ago


Junior Storeman
Location: Camps Bay
Salary:
9 days ago


Senior Sous Chef
Location: Camps Bay
Salary:
9 days ago


Assistant F&B Manager - Camps Bay
Location: Cape Town
Salary:
9 days ago


Service Manager (Asst. F&B Manager)
Location: Camps Bay
Salary:
9 days ago


Sous Chef
Location: Camps Bay
Salary:
9 days ago


Create a free job alert for Receptionist - Camps Bay in Camps Bay

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions