Receptionist - Menlo Park

SUMMARY:
We are looking for a professional and organized Receptionist to join our client's accounting firm. The role involves managing the front desk, ensuring smooth office operations, and providing a welcoming environment for clients, visitors, and staff. As the first point of contact, you will represent the firm with a friendly and professional demeanor.

POSITION INFO:
Duties:
Front Desk Management:
-Greet clients and visitors with professionalism and courtesy.
-Answer, screen, and direct incoming calls promptly and accurately.
-Manage and maintain the reception area, ensuring it is clean and organized.
 
Client Interaction:
-Schedule client appointments and maintain accurate records.
-Assist clients with inquiries, ensuring a positive experience.
-Handle incoming and outgoing mail, including confidential documents, with discretion.
 
Administrative Support:
-Assist with preparation of correspondence, reports, and client documents.
-Manage meeting room bookings and ensure they are ready for use.
-Coordinate office supplies and place orders as needed.
-Perform data entry and update internal databases with accuracy.
 
Collaboration and Communication:
-Liaise with accounting staff and other departments to coordinate schedules.
-Communicate updates or changes to appointments and meetings effectively.
-Support the team with additional administrative tasks as needed.

Qualifications and Skills
- Matric; additional qualifications in administration or customer service are an advantage.
-Prior experience as a receptionist, front desk professional, or administrative assistant, preferably in a professional services environment.
-Excellent communication and interpersonal skills. (Must be fluent in English and Afrikaans)
-Strong organizational abilities with attention to detail.
-Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software.
-Professional appearance and demeanor.
-Ability to handle sensitive information with confidentiality and discretion.
 
Should you not receive a response within 10 working days, please consider your application as unsuccessful