Receptionist / Practice Manager

SUMMARY:
Are you a proactive and organized individual with a passion for providing exceptional patient care? A well-established doctor’s practice in the beautiful Constantia area is looking for a Receptionist / Practice Manager to join our dedicated team.

POSITION INFO:

About the Role

As the face of our practice, you will play a key role in ensuring smooth daily operations and delivering an outstanding patient experience. This position is full-time, requiring availability Monday to Friday (full day) and Saturday (half day).

Key Responsibilities

• Welcome and assist patients with warmth and professionalism.
• Manage the practice’s front desk, including scheduling appointments and managing diaries.
• Efficiently handle phone calls, emails, and patient enquiries.
• Process patient billing and payments using Altron HealthTech - Elixir Live systems.
• Maintain patient records, ensuring confidentiality and compliance with healthcare regulations.
• Collect payments from patients at the time of consultation, follow up on outstanding accounts with patients in a professional and timely manner, and manage the practice’s debtor book to ensure all accounts are up to date and reconciled.
• Oversee the practice’s day-to-day administrative tasks, ensuring a well-organized and functional office environment.
• Liaise with medical suppliers and service providers as needed.
• Assist with additional office duties, such as inventory management and reporting.

Requirements

• Previous experience in a medical practice or similar environment required.
• Experience with Altron HealthTech - Elixir Live stystem is essential.
• Strong verbal and written communication skills.
• Excellent multitasking and time-management abilities.
• Friendly, compassionate, and patient-focused demeanour.
• Must be able to work full days from Monday to Friday and half days on Saturdays.

What We Offer

• A supportive and professional work environment.
• Competitive salary based on experience.
• Opportunities to grow within the practice.

How to Apply
If you’re ready to join our team and contribute to a practice dedicated to excellent patient care, please send your CV and a brief cover letter to

Note: Only shortlisted candidates will be contacted.