SUMMARY:
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POSITION INFO:
Main purpose of the job:
- The primary purpose is to assist the study team with ad hoc administrative duties and extract participant records from the hospital records department
- To recruit and ensure the retention of study participants in line with protocols
Location:
- Chris Hani Baragwanath Academic Hospital, Soweto - Johannesburg
Key performance areas:
Recruitment of Participants
- Assist the clinical associates in recruiting participants according to study inclusion/exclusion criteria
- Address relevant concerns and misconceptions about the study
- Receive queries from participants and address or refer the queries accordingly
- Establishing a relationship of trust and respect with participants
- Explain and guide participants through the self-sample collection process (vaginal and rectal swabbing), ensuring adherence to the procedures outlined in the study protocol
- Actively listen to participants and empathise with them
- Report on the number of participants recruited daily to the team leader
Administration
- Ensure that ICF and source documents are completed and signed correctly
- Ensure that consent forms are accurately completed and signed by all parties
- Extract maternal and infant participant files from the CHBAH records department for the clinical associates
- File all participant documents according to the study requirements (alphabetic/numeric order) and ensure all forms are submitted to the relevant data capturers daily
- Photocopy participant files as and when required
- Follow GCP guidelines when completing participant visit forms
- Complete telephone logs for all calls made to participants
- Completing file request forms to obtain and copy neonatal/paediatric files as and when required
- Assist clinical associates in identifying neonatal/paediatric cases and controls in the wards following the identification of cases from the NHLS
- Conduct stationary stock takes and advise management of stock to be ordered
- Provide relevant staff with stationary ordered
- Fill the photocopy machines with paper daily or as and when required
- Assist with ad hoc administrative duties such as filing and shredding
Follow-Ups
- Call participants to complete 90 days and 180 days of follow-up questionnaires
- Follow up on missed visits and complete the necessary feedback logs
- Conduct home visits if follow-up calls are unsuccessful if required
Effective self-management and performance ownership
- Take ownership and accountability for tasks and demonstrate effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving own career development by participating in ongoing training and development activities
Customer Service
- Communicate with external stakeholders around compliance issues as and when required
- Ensure all customer interaction (Both internal and external customers) is of the highest professional level, E.g. Respond to emails/queries within two days
- Act in a professional and friendly manner in all dealings with internal and external stakeholders
- Build and maintain authentic relationships with all stakeholders ensuring that all interactions are professional
- Show a high level of customer centricity at all times
Vehicle care and maintenance
- Keep the Wits-VIDA vehicle clean and carry out the necessary checks
Driving and delivery
- Liaise with management for daily transport schedule
- Confirm that patients have their files prior to being transported
- Transport patients safely to and from destinations
- Transport Wits-VIDA staff for home visit purposes
- Collect and deliver documents and/or goods safely
- Complete relevant vehicle usage forms in accordance with policy
- Obey traffic rules at all times
- Provide any other ad hoc Driver duties as assigned by management
Required minimum education and training:
- Matric/Grade 12
- Good Clinical Practice (GCP)
- Valid driver’s license (Code B)
Required minimum work experience:
- Minimum 1-2 years’ work experience in a research environment
- Minimum of 1 year in recruitment of study participants
Desirable additional education, work experience and personal abilities:
- Good verbal and written communication skills
- Basic computer literacy including Microsoft (MS) Word and MS Excel beneficial. High-level problem-solving ability needed
- Exceptional self-management
- Conscientious work ethic
- Above average attention to detail required
- Motivated, organized, systematic and professional
- Should be able to work under pressure with efficient multi-tasking
- Certification in advanced driving
- Customer orientated and tactful
Demands of the job:
- Work in a pressurized environment and is required to meet tight turnaround times in high volumes
- Ability to travel between various sites
Communications and relationships:
- Excellent communication skills (both written and oral) and the ability to establish and maintain effective working relationships with clinical and non-clinical staff, patients and other external stakeholders
TO APPLY:
- Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
- Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
- The closing date for all applications: 27 September 2024.
- Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
Please note:
- AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
- Wits Health Consortium will only respond to shortlisted candidates.
- Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
- AJ Personnel does not have any salary or other information regarding the position.
