Reservations Agent

SUMMARY:
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POSITION INFO:

Reservations Agent

About Our Client:
Our client offers living and workspace solutions that allow members to thrive. Their goal is to create innovative spaces that enhance the living and working experience.

Role Overview:
As the Reservations Agent, you will be the first point of contact for customers, managing reservations across various platforms. Your role is essential in delivering excellent customer service and ensuring smooth booking processes.

Key Responsibilities:

• Manage and process bookings and reservations across multiple platforms.
• Ensure timely and accurate responses to inquiries and requests.
• Build and maintain relationships with agents and tour operators.
• Handle complaints and manage VIP bookings.

Qualifications & Experience:

• Minimum 5 years of experience in hospitality or short-term rental services.
• Proven track record in delivering excellent customer service.
• Strong administrative and communication skills.

Other Requirements:

• Own transport and phone.
• Knowledge of Cape Town property market

Salary: R15 000 CTC per month.

Location: Cape Town City Center (Bree St).

Start Date: As soon as possible.

Employment Type: Full-time, permanent position.

Please apply online and if you are a suitable candidate, ARVO recruiters will be in contact.

Please consider your application unsuccessful if you are not contacted by ARVO recruiters within 4 weeks of applying.