Reservations Consultant

SUMMARY:
Reservations Consultant

POSITION INFO:

Well established Tourism Company in Cape Town is seeking for Reservations Consultant to join their team.

Applicant must be computer literate and have good communication skills (spoken and written).

We operate on a shift basis and therefore you will need to be available for shift work Monday to Sunday 08h00 – 21h00. Minimum 2 years’ experience is required.

Job Outputs

• Processing bookings telephonically

• Emailing and faxing clients booking confirmation

• Charging credit card forms and emailing clients updated confirmation and filing thereof

• Issuing clients with Tax Invoices for payment

• Creating daily Arrivals list for Clients

• Checking and signing off bookings made and arrivals for the following day

• Follow up on all outstanding debtors

• Online chats

• Innkeeper Experience advantage

• Attention to detail is a must

• Own transport required, especially for late shifts

• Hospitality experience is essential

Please note that only suitable candidates will be contacted.

Please do not apply if you do not have experience in hospitality or reservations.