Reservations / Reception / Front Office

A quint safari site, spanning across 3,000 hectares which is home to game such as kudu, hippo, buffalo, wildebeest, eland, and off course the good-looking zebra and giraffe, is looking to add a Reservations (Wedding) / Reception / Front Office to their collection of friendly and highly efficient staff. It will be your responsibility to supervise staff and to ensure that guests’ needs are being met courteously.

Accommodation + meals + Wifi + uniform is provided

KPA

• Manage, supervise and control all Wedding Reservations and Front Office activities
• Supervise Reservations and Front Office staff.
• Manage room & block bookings for weddings,
• Administer billing arrangements, and
• Handle room inventories
• Ensure that guests’ needs are met in a friendly and efficient manner
•  

Must have

• 2- 5 or more years’ experience in a hospitality
• 3 years’ experience in Reservations (preferably Wedding reservations)
• Literacy in Apex
• Proficiency in MS Office - Word, Excel & Outlook,

Soft Skills

• Independent worker
• Strong guest orientation
• Obliging attitude
• Sound management skills
• Lead by example
• Focused on team development & training
• Good communication skills
• Well presented

Qualification

• Matric + related tertiary qualification

Reports directly into Assistant GM

This position needs to be filled ASAP in order to secure a proper hand over