Restaurant Manager

SUMMARY:
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POSITION INFO:

Job Overview:

We are seeking a dedicated and experienced Restaurant Manager to oversee the operations of our small, vibrant restaurant. The ideal candidate will be responsible for ensuring a high standard of service, managing staff, and optimizing the restaurant's performance to enhance customer satisfaction and profitability.

If you are passionate about hospitality and have the skills to lead a small team to success, we invite you to apply for this exciting opportunity. Email your CV to  

Key Responsibilities:

1. Staff Management:

   • Hire, train, schedule, and supervise restaurant staff.
   • Foster a positive and collaborative work environment.
   • Conduct regular performance evaluations and provide feedback.

2. Customer Service:

   • Ensure excellent customer service is consistently delivered.
   • Address and resolve customer complaints and concerns promptly.
   • Monitor and respond to online reviews and feedback.

3. Operational Oversight:

   • Oversee daily operations, including opening and closing procedures.
   • Maintain a clean, safe, and welcoming environment for customers and staff.
   • Ensure compliance with health, safety, and sanitation regulations.

4. Financial Management:

   • Manage budgets, monitor expenses, and optimize costs.
   • Track daily, weekly, and monthly sales performance.
   • Conduct inventory management and order supplies as needed.

5. Menu and Quality Control:

   • Work with chefs to develop and update menus.
   • Ensure high standards of food quality and presentation.
   • Implement and maintain portion control and waste reduction practices.

6. Marketing and Community Engagement:

   • Develop and execute marketing strategies to attract new customers.
   • Manage social media accounts and promotional campaigns.
   • Build relationships with local businesses and community organizations.

7. Administrative Duties:

   • Maintain accurate records of employee schedules, payroll, and transactions.
   • Handle administrative tasks such as scheduling repairs and maintenance.
   • Prepare regular reports for ownership or senior management.

Qualifications:

• Proven experience as a restaurant manager or in a similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Solid understanding of restaurant management best practices.
• Proficient in restaurant management software and POS systems.
• Financial acumen with experience in budgeting and cost control.
• High school diploma or equivalent; hospitality or culinary education is a plus.

Working Conditions:

• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for extended periods and perform physical tasks associated with restaurant management.

NB! This job is now closed. You can apply for other jobs by uploading your CV.