Retail Department Manager (Apparel, Beauty and home) | Durban

SUMMARY:
Retail Department Manager (Apparel, Beauty and home) | Durban

POSITION INFO:

Our client, a retail “giant” multinational group, are looking for Department Managers for their

stores across various regions.

MAIN PURPOSE

To attract and grow our customer base, through a customer facing or supportive role and in

doing so increase the market share, turnover and profitability. To provide exceptional customer

service by ensuring customer care, a world class shopping experience for our customers, to play

a role in minimising risk and increasing profitability in your store.

KEY OUTCOMES

Provide exceptional customer service to internal and external customers

Recruit, select, manage and develop people to meet competence requirements

Participate in team to ensure achievement of department and store goals

Manage implementation and integration of new initiatives to achieve project goals

Participate in general store operational duties

Supervise and coach staff to meet competence requirements

Job specific responsibilities as per Job Profile (dependant on position)

KEY COMPETENCIES

Passion for the Customer – establish lifelong relationships with our customers

Passion for Retail and Selling

Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’

Versatile communication skills

Proven team leadership skills

Action and results orientated

Assertive and proactive

Problem solving and decision making skills

Computer Literacy skills

Commercial acumen and numeracy

Attention to detail

Creative and innovative and keeps up to date on retail trends

MINIMUM ROLE REQUIREMENTS

▪Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous

▪Retail and or Business Management Diploma would be advantages

▪2-5 years role experience as a Supervisor or Manager in Retail

▪Retail experience highly advantages

▪Team Management would be advantages

▪Leadership and Management experience would be advantageous

▪Ability to work shifts that meet operational requirements