SUMMARY:
Retail Department Manager (Apparel, Beauty and home) | Plettenberg Bay
POSITION INFO:
Our client, a retail “giant” multinational group, are looking for Department Managers for their
stores across various regions.
MAIN PURPOSE
To attract and grow our customer base, through a customer facing or supportive role and in
doing so increase the market share, turnover and profitability. To provide exceptional customer
service by ensuring customer care, a world class shopping experience for our customers, to play
a role in minimising risk and increasing profitability in your store.
KEY OUTCOMES
Provide exceptional customer service to internal and external customers
Recruit, select, manage and develop people to meet competence requirements
Participate in team to ensure achievement of department and store goals
Manage implementation and integration of new initiatives to achieve project goals
Participate in general store operational duties
Supervise and coach staff to meet competence requirements
Job specific responsibilities as per Job Profile (dependant on position)
KEY COMPETENCIES
Passion for the Customer – establish lifelong relationships with our customers
Passion for Retail and Selling
Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’
Versatile communication skills
Proven team leadership skills
Action and results orientated
Assertive and proactive
Problem solving and decision making skills
Computer Literacy skills
Commercial acumen and numeracy
Attention to detail
Creative and innovative and keeps up to date on retail trends
MINIMUM ROLE REQUIREMENTS
▪Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
▪Retail and or Business Management Diploma would be advantages
▪2-5 years role experience as a Supervisor or Manager in a Clothing Store
▪Retail experience highly advantages
▪Team Management would be advantages
▪Leadership and Management experience would be advantageous
▪Ability to work shifts that meet operational requirements
