Retail Store Manager

SUMMARY:
Retail Store Manager

POSITION INFO:

Job Description:

A leading manufacturer and distributor of automotive and industrial batteries are seeking a dynamic Retail Store Manager to oversee daily operations and ensure the success of our retail store.

This role requires a strong leader with experience in driving sales, managing staff, and maintaining operational excellence.

Location: Empangeni and Richards Bay, KZN

Key Responsibilities:

• Retail Store Management (50%)
• Implement strategic plans to achieve sales and operational targets.
• Ensure merchandise availability, pricing strategies, and promotions are aligned with business objectives.
• Maintain store security and compliance with safety standards.
• Compliance (10%)
• Ensure adherence to all internal controls and legal regulations.
• Maintain a safe and healthy work environment by enforcing company policies.
• Customer Service Management (20%)
• Build and maintain effective customer relationships.
• Resolve customer issues promptly, maintaining high service standards.
• Staff Supervision (10%)
• Lead and manage a team including salespersons, store assistants, and other operational staff.
• Oversee staff performance, development, and training.
• Cost and Financial Control (10%)
• Monitor and manage store budget, ensuring costs are kept within financial guidelines.
• Identify opportunities to improve profitability and reduce waste.

Minimum Qualifications:

• Diploma in Business Administration, Sales, or Marketing (NQF 6).
• 5 years of experience in Retail Sales or Marketing, with at least 3 years at a supervisory level.

Advantageous:

• Bachelor’s Degree in Business Administration, Sales, or Marketing (NQF 7).

Competencies:

• Strong leadership and supervisory skills.
• Excellent communication skills (both verbal and written).
• Proficiency in MS Office and relevant software.
• Ability to manage operations, solve problems, and plan effectively.

This role is a great opportunity for someone passionate about retail management and operational success. If you have the experience and skills to lead a high-performing team and meet business objectives, we encourage you to apply.

To apply, please submit your updated CV along with a brief motivation to LaurielleJ