Retail Store Manager

SUMMARY:
A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory.

POSITION INFO:

Retail Store Manager

Area: Johannesburg South, Gauteng

Salary: R20000 net per month

Working Hours: Monday to Friday: 07:00 to 18:00

                                Saturdays: 07:00 to 17:00

                                Sundays: 07:00 to 14:00

                                One Sunday off per week  

Duties & Responsibilities:

Management:

• In consultation with senior management from time to time as agreed and appropriate run special offers.

• Inspect equipment regularly to ensure it is in good working order and safe to use

• Assistance on the shop floor and general running of the convenience store being a priority

• Ensure accuracy of orders

People Management:

• Supervise other butchers or meat cutters and schedule work activities, rotation and holiday consultation with management, ensuring butchery opening times are maintained and fully

• Offer on-the-job training and coaching to junior butchers

• Motivate and develop your team including setting objectives & strategies

• Plan annual and interim labour requirements according to specific volumes and retail requirements

• Equip staff with the required tests and equipment to assure product standards are upheld

• Ensure staff is well versed in the requirements relating to stock rotation and shelf displays

• Identify staff development needs and develop them accordingly

• Evaluate staff performance and provide feedback and coaching as required

• Ensure that Policies and Procedures are followed, and amended to support an ever-changing environment, train staff as required for new rollouts

• Ensure that correct processes are followed when dealing with IR issues

• Management of casual staff

• Management of Over Time and Leave Provisioning

Customer Service:

• Prepare special cuts of meat ordered by customers

• Assist and resolve customer queries

Reporting:

• Daily telephonic feedback meetings with the manager

Requirements:

• Grade 12

• Must be able to read, write, speak, and understand Afrikaans & English

• Minimum of 3 years’ Experience in Butchery and Production in a retail environment will be beneficial

• Delivery experience

• Code 10 driver’s licence