Retail Store Supervisor

SUMMARY:
RETAIL STORE SUPERVISOR!
Join a Powerhouse Running Shoe Brand! 

Are you a retail sales pro with a passion for sports and an unstoppable drive to sell?
Young and Vibrant? Our client wants you!
A leading running shoe brand in Stellenbosch is on the hunt for a RETAIL STORE SUPERVISOR who knows how to close deals and keep up with the fast-paced world of sports apparel!
If you live and breathe sales, have experience in retail, and understand the needs of runners, gym enthusiasts, and athletes, we want you on our team.

• You must have a passion for fitness or be an avid runner or gym goer yourself in order to succeed at this position non-negotiable!!!!!!!!!!! 
• Selling of Fitness apparel experience!!!!!!!

POSITION INFO:
Minimum Requirements :

• Completed Matric.
• 2 Years experience within a sports apparel retail store.
• exceptional sales acumen.
• Passion for all things sports.
• Maintain an active lifestyle(gyming,running,hiking,outdoor sports).

• Leadership Drive: Passionate about leading and developing high-performing retail teams.
• Customer-Centric Focus: Committed to delivering exceptional customer experiences and building lasting relationships.
• Sales Achievement: Proven ability to drive sales growth and exceed targets in a retail setting.
• Operational Excellence: Skilled in managing daily store operations, including inventory, merchandising, and loss prevention.
• Retail Management Experience: Demonstrated success in a retail leadership role, with a strong understanding of retail best practices.
• Effective Communication: Excellent verbal and written communication skills, capable of motivating teams and interacting with diverse customers.
• Problem-Solving Agility: Ability to quickly assess and resolve issues in a fast-paced retail environment.
• Team Collaboration: Strong team player with a positive attitude and a collaborative approach.
• Results-Oriented: A dedicated and driven individual with a strong work ethic and a focus on achieving results.
• Adaptable and Resilient: Able to thrive in a dynamic retail environment and adapt to changing priorities.

• Customer Engagement: Provide exceptional customer service by understanding their needs and offering personalised product recommendations, ensuring a memorable shopping experience.
• Sales Targets: Consistently achieve and exceed sales targets through effective product knowledge, upselling, and cross-selling techniques.
• Product Expertise: Stay updated on the latest trends in sports apparel, footwear, and accessories, providing detailed product knowledge to customers and the sales team.
• Team Leadership: Mentor and motivate junior sales associates, offering guidance and support to ensure optimal team performance and customer satisfaction.
• Inventory Management: Assist with stock control, ensuring that shelves are well-stocked, products are displayed attractively, and inventory levels are monitored.
• Store Presentation: Maintain a clean, organised, and visually appealing store layout, ensuring products are displayed in a way that encourages sales.
• Training and Development: Train new staff on sales techniques, store policies, and product knowledge, helping them integrate into the team and reach their sales potential.
• Promotions and Events: Assist in the planning and execution of in-store promotions, events, and product launches to drive foot traffic and sales.
• Customer Feedback: Collect and act on customer feedback to improve the shopping experience, ensuring loyalty and repeat business.
• Problem Solving: Handle customer complaints or issues with professionalism, providing solutions that enhance customer satisfaction and store reputation.