Manage Technical staff including Mechanics, Apprentices and Assistants
Planning workshop/ field service jobs / manage and control workshop and field service efficiencies
Client liaison
Management of outwork for jobs
Adhere to all company SHEQ and OHS requirements at the Workshop
Assist with the submission all warranty claims , Bell , John Deere , Bomag, Finlay, Kamaz, Kobelco
Assist with all queries on warranty jobs
Manage contractors
WIP - within acceptable days
Assist workshop debtor queries
Manage and control job cards. Including; opening and closing of job cards, customer credit check, parts allocation,
Customer quotations
*Applicants must have a sound knowledge of:
- Disciplinary procedure
- Safety regulations, technical requirements
- Environmental regulations
- Industrial relations
- Administration procedures and processes
- Bell warranty procedures and processes
REQUIREMENTS:
- Applicants must be qualified Earthmoving Mechanic with 7 years’ experience
- Previous managerial / supervisory experience
- Good verbal and written communication skills
- Good management, planning & people skills
- Must be Computer Literate on Lotus Notes, CRM, Outlook
- Must have SAP experience
