PURPOSE OF THE POSITION
To provide a receptionist and administrative function in the store.
Sources potential clients for sales staff and seeks out sales opportunities for sales staff whilst doing administrative functions.
Contributes to the atmosphere in the store by working diligently and professionally when carry out his/her duties.
KEY PERFORMANCE AREAS
Assist with Sales
Manning of the Store
Meticulous Stock Control skills
Admin and Compliance adherence
The Preferred Receptionist
- Keeping the store neat and tidy at all times, which involves cleaning and tidying it as necessary and according to procedure.
- Wearing the incumbent’s name badge at all times in the store.
- Adhering to operational policies, standards and procedures.
- Carrying out any other duties that may reasonably be expected within the scope of the position.
- Carrying out functions as instructed by the Sales Manager of the store or regional sales manager.
- Co-ordinating orientation for newly employed staff
- Fulfilling liaison and troubleshooting functions for sales staff so that they can focus on selling.
ATTRIBUTES OF ENCUMBENT
• Matric
• Well-groomed and presented
• Strong client service skills
• Good communication skills on the phone, face-to-face and electronically
• Strong team player
• Computer literate and basic skills of Microsoft Suite Packages
• Excellent verbal and written communication skills
• Drive to make targets for the store and hard working
• Resilience and optimism
• Professional outlook and demeanour
• Ability to follow up and follow through
• Strong ethical intelligence
• Receptive to learning and continuous improvement
• Ability to think on their feet
