Sales & Ecommerce Support

SUMMARY:

POSITION INFO:

Duties and Responsibilities:

• Assist in sales activities, including customer inquiries, order processing, and product recommendations.
• Manage ecommerce platform, update product listings, and monitor online sales performance.
• Provide customer support via email, chat, and phone to ensure a positive shopping experience.
• Coordinate with various departments to ensure timely order fulfillment and delivery.
• Generate sales reports, analyze data, and provide insights to improve sales strategies.