Sales Administrator

Recruiter:

Greys Personnel

Job Ref:

CPT000732/EM

Date posted:

Wednesday, November 27, 2024

Location:

Capetown, South Africa

SUMMARY:
Location: Westlake, Cape Town

We are looking for a diligent and motivated internal sales representative to join our sales team. The internal sales representative will be responsible for processing sale orders, returns, monitoring stock, as well as providing quotes and invoices to customers. We are looking for someone who is customer service-driven, detail orientated and organized.

Sales Administrator: Contract
Our business was initially developed around the Coolaroo brand, leaders in the development of shade sail fabric. We have since grown exponentially and our list of brands now incorporates fencing, irrigation, pool products and more.

POSITION INFO:
Requirements:

Matric
5+ years’ experience in Wholesale Internal Sales
Previous experience in a related sales position, retail or wholesale experience is strongly preferred
Proficiency in Microsoft Office and CRM software
Excellent communication skills, both verbal and written
Good organizational skills and the ability to multitask
Excellent phone and cold calling skills
Exceptional customer service skills
Strong listening and sales skills
Ability to achieve targets
Team player

Key Responsibilities:

Processing of sale orders timeously (Data validation/capturing)
Process and manage Claims and Return of Material Authorization (RMA)
Processing and managing of quotes
Monitoring customer portals for new orders, claims and
Back-order maintenance and liaising with This will include stock updates, etc.
Ensure order corresponds with the ranging document
Ensure orders correspond with minimum order value guidelines
Ensure invoices are not issued for out-of-stock products
Ensure customers receive invoices via email
Capture all unavailable or out of stock items
Track order delivers and rejections
Managing queries
Provide support to the finance function in the organization
Manage key operational reports and ascertain compliance with established key performance indicators
Maintain customers, customer master files, and sales records up to date
Schedule order extensions with replenishment department
Create invoices and other customer-facing documents
Communicate with relevant department buyers to prioritise certain orders or to plan opening orders for new stores or to assist with delivery date extensions
Customer and sales support - pricing, stock holding, deliveries lead times, claims, returns, queries, MOVs, MOQs, rounding profile
Provide support to Sales Manager, Key Accounts and other Sales Representatives

How to apply:

Follow the link to our jobseeker’s page - for the job title.
Click apply to submit your CV.

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