Sales Agent

Recruiter:

Signa Opportunity

Job Ref:

JHB000313/AM

Date posted:

Tuesday, September 17, 2024

Location:

Capetown, South Africa

SUMMARY:

Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

About the YES Initiative:

The President launched the initiative in 2018 and is a partnership with the government and labor department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over a period of 12 months.

Position: Sales Agent

Stipend: R6000.00

Location: Western Cape

POSITION INFO:

About the role:

As a Sales Agent, through the YES program, you will be responsible for assisting in achieving specific sales and service requirements, as directed by your line manager.

Responsibilities:

Assist with the achievement of sales targets at indicated branches
Achieve individual targets as communicated by your line manager.
Maintain enthusiasm and ensure that energy levels are appropriate at all times.
Greet and welcome customers when conducting promotions, and when you are assigned to process in-store.
Generating new leads through various selling and promotional activities
Promoting products and services that include but are not limited to sim-only deals, prepaid voice and data, top-up, post-paid voice and data, LTE, smart-voice, DSL, and Fibre packages.
Conduct a customer needs analysis to determine the reasons for visiting the store.
Providing product information and service recommendations to match customer needs.
Advise customers on the documentation needed to apply for products and/or services.
Check and verify customer paperwork to detect fraudulent applications.
Ensure BVS, mandate, and paperless compliance within the store and ensure that discrepancies get resolved.
Log cases to the relevant queues, related to any customer queries, suspected fraudulent applications, and any risk that is detected (multiple devices) when conducting the relevant checks.
Follow up with customers on application status and queries
Inform clients regarding relevant turn-around times and back-office processes.
Complete and update all relevant sheets, reports, and trackers, as per company requirements.
Attend and complete all relevant Feathercom trainings
Keep updated with the latest devices, trends, competitive products, and services.

Requirements:

Matric.
Qualification in Business or Marketing.
South African unemployed youth aged between 18 and 34.
Must not have taken part in the YES Program before.
Excellent oral and written communication skills
Ability to take initiative and work independently
Exceptional organizational skills.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks after submitting your application.

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