Sales Call Centre Manager | Durbanville

 

Recruiter:

RareCruit

Job Ref:

CPT000329/VN

Date posted:

Friday, April 1, 2022

Location:

Capetown, South Africa

Salary:

25 000 CTC


SUMMARY:
Our client is currently looking to hire a vibrant individual with a passion for sales to join the team as a Sales Manager. The ideal candidate should be driven and motivated by results while continuously improving the sales process.

Based in Durbanville | Permanent | Start ASAP | R25 000 to R30 000 CTC 

JOB DESCRIPTION:

REQUIREMENTS:
  • Grade 12
  • 5 years of relevant sales/ call center experience of which at least 3 years in a leadership/manager position
  • Experience in managing a team of 20+ employees
  • Good command of the English Language- written and verbal
  • Excellent interpersonal skills
  • Computer literacy
DUTIES:
  • Manage day-to-day processes, systems, tasks, projects, communication, and outputs of the Sales department
  • Ensure accurate daily, weekly, and monthly KPI reporting and tracking as required
  • Drive performance management, and address staff issues
  • Coordinate staff development and training
  • Ensure adherence to QA standards as set out by the academic department regarding course entries
  • Monitor communication channels and identify areas of improvement for all sales staff
  • Motivating the sales team to achieve the best results possible
  • Setting sales execution activity and revenue targets for sales team members and achieving them
  • Identifying and implementing sales growth strategies and processes to drive the strategies
  • Identifying key areas for improvement in the sales process
  • Continual training and development of all members of the sales department
  • Collaborating with the academic team around product and student experience
  • Collaborate with the marketing team on campaigns and initiatives

Thank you for applying with RareCruit!


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