Sales Consultant - Dream Ambassador

SUMMARY:
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POSITION INFO:

Job Overview:

The Dream Ambassador is the key point of contact between 10 2nd Ave Boutique Hotel and their clients: answering queries, offering advice, providing solutions and introducing new services. Their work includes full account management - scheduling sales calls, demonstrating and presenting products with the key mandate of revenue generation for 10 2nd Ave Boutique within a prescribed area and market segments.

Key responsibilities:

• Conduct a minimum of 48 in-person sales calls monthly, including site inspections and educational visits.
• Represent the hotel at trade shows and industry networking events.
• Manage the CRM system by updating client data, leads, and interactions accurately.
• Oversee the complete sales process, ensuring maximum client engagement and spend.
• Follow up on quotes, organize educational visits, and host site inspections.
• Achieve key performance targets (OKR), including conversion rates and revenue growth.
• Expand market share in segments such as PCOs, corporate, government, and niche markets.
• Collaborate with Resort Custodians and Sales Leads to design and implement sales strategies.
• Submit monthly sales reports detailing activities and insights.
• Provide market feedback to enhance cross-selling, product positioning, and client satisfaction.
• Promote the hotel’s value proposition and contribute to a culture of innovation and growth.

Qualification and experience:

• Grade 12
• Relevant diploma or Certificate in the Industry or Sales field would be beneficial
• Minimum of three years industry related experience
• 3 years and account management experience essential