Sales Coordinator

SUMMARY:
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POSITION INFO:

Our client is  looking for a highly organised and detail-oriented Sales Coordinator to join our team based in Plumstead. This role involves managing a variety of sales-related administrative tasks, supporting the sales team in day-to-day operations, and ensuring seamless coordination across departments. The ideal candidate will be proactive, reliable, good with numbers, and possess strong communication and organisational skills.

Key Responsibilities:

• Sales Administration:

• Process all sales administration, including but not limited to quotations, invoices, credit notes, and e-commerce orders.

• Manage inter-warehouse stock transfers and ensure accurate tracking of inventory.

• Courier and Stock Coordination:

• Book and liaise with courier companies to ensure timely delivery of orders.

• Communicate with team members regarding stock transfers and handling requirements.

• Support for Sales Representatives:

• Schedule meetings, tea tastings, and training sessions.

• Maintain and update meeting calendars.

• Prepare and distribute agendas and follow-up notes for sales meetings.

• Compile and track expenses or reimbursements for the sales team.

• Monitor and remind sales reps of key deadlines or client follow-ups.

• Market Research and Reporting:

• Conduct market research to gather insights on competitors and industry trends.

• Prepare, analyse, and distribute sales reports and performance summaries.

• Client and Customer Support:

• Respond to client queries and assist with resolving any sales-related issues.

• Support onboarding processes for new clients, ensuring they have the necessary materials.

• Shop Operations:

• Oversee administrative tasks related to shop operations, ensuring documentation and communication are up to date.

• General Office Support:

• Ensure proper filing and documentation of all sales-related data.

• Assist with internal communication between departments for seamless workflow.

• Take on other administrative tasks as needed to support business growth.

Skills and Competencies:

• Strong administrative and organisational skills.

• Exceptional attention to detail and accuracy.

• Excellent numerical skills and ability to analyse data.

• Proficiency in Microsoft Excel, Word, and Outlook.

• Familiarity with Zoho or similar CRM/ERP software is advantageous.

• Excellent written and verbal communication skills.

• Ability to manage multiple priorities and work to deadlines.

• Self-motivated, proactive, and adaptable to changing priorities.

• Non-smoker and non-drinker (as per company policy).

Requirements:

• Proven experience in a similar role involving administrative or sales support responsibilities.

• Ability to work independently and as part of a team.

• Strong problem-solving skills and the ability to take initiative.

• A positive attitude and enthusiasm for working in a fast-paced environment.