Sales Development Representative

SUMMARY:
Bryanston

POSITION INFO:

Client Overview:

An innovative South African technology startup. Our primary focus lies in revolutionizing workforce management through our cutting-edge Mobile Workforce Management Tool, delivered as a Software as a Service (SaaS) product.

We specialize in developing, marketing, and operating our Field Services Solution, accessible via both web platform and mobile application. Our platform serves a crucial purpose: extending task management capabilities to non-office-based employees, empowering them with seamless mobile functionality. From highly integrated enterprise solutions to standardized offerings tailored for small and medium-sized enterprises (SMEs), our company caters to diverse task complexities.

Our team excels in configuring, provisioning, and integrating task management functionalities through our platform, providing administrators and mobile users alike with a fully-fledged SaaS experience. With us, organizations can streamline their operations, enhance productivity, and empower their workforce to excel in the field.

Join us as we continue to redefine the landscape of mobile workforce management, driving innovation, and enabling businesses to thrive in the digital age.

Why our Company:

We''re not just looking for employees; we''re seeking individuals who embody our values and thrive in dynamic environments. If you''re driven, smart, and share our passion for disruptive technology, we want to talk to you.

1.Cutting-Edge Technology: Join a South African tech startup poised for global expansion. We''re at the forefront of digitizing and automating field services for some of the largest service organizations worldwide. Partnering with industry leaders like Dimension Data and Nashua, we''ve established ourselves as a trusted technology provider, chosen to lead South Africa''s migration from analogue to digital infrastructure.

2. Playing to Win: We''re not just here to participate; we''re here to dominate. We operate in a rapidly growing market, and our goal is clear: to lead the way. Join us in our mission to conquer new territories and revolutionize the field service management industry.

3. Lucrative Opportunities: We believe in rewarding success. Our aggressive earning structure includes a competitive base salary, generous commissions. Your hard work and dedication won''t go unnoticed here. If you''re ready to be part of a dynamic team, drive innovation, and achieve extraordinary results, our company is the place for you. Join us in shaping the future of field service management and let''s make an impact together.

Job Overview:

As a Sales Development Representative (SDR) your role is pivotal in driving growth and revenue by identifying and qualifying potential customers. Here''s an overview of what you might expect:

1. Prospecting and Lead Generation:Your primary responsibility is to generate leads and identify potential customers who could benefit from our company. This involves researching and identifying target industries and companies, utilizing various tools and techniques such as cold calling, email outreach, social media engagement, and attending industry events.

2. Qualifying Leads:Once leads are generated, you''ll need to qualify them to ensure they meet certain criteria for potential as customers. This involves understanding their needs, challenges, and budgetary constraints to determine if there''s a fit for our company.

3. Educating Prospects: As an SDR, you''ll need to effectively communicate the value proposition of our company to prospects. This requires a solid understanding of the product''s features and benefits and the ability to articulate them in a compelling manner tailored to the prospect''s specific needs.

4. Setting meetings: Your goal is to schedule meetings or product demonstrations between qualified prospects and the sales team. This involves effective communication and persuasion skills to convince prospects of the value of engaging further with your company.

5. Collaboration with Sales Team: You''ll work closely with the sales team to ensure a smooth handoff of qualified leads and to provide them with relevant information gathered during the prospecting and qualification stages.

6. Maintaining CRM Data: It''s essential to keep detailed and accurate records of all prospect interactions and activities in the CRM system.

Overall, as an SDR in a Field Service Management software company, your role is critical in driving the early stages of the sales process, laying the foundation for successful customer acquisition and revenue growth.

Experience:

1. 1.      Previous Sales or Lead Generation Experience:Candidates with prior experience in sales or lead generation will be highly regarded. Demonstrated success in identifying and nurturing leads is advantageous.

1. 2.      Phone-Based Role Experience: Experience in roles involving phone-based communication is preferred. Familiarity with conducting effective sales calls and engaging prospects over the phone is beneficial.

1. 3.      Exceptional Rapport Building and Communication Skills: Ability to build strong rapport with prospects and communicate effectively is essential. Strong interpersonal skills and the capacity to convey complex ideas clearly are required.

1. 4.      Goal-Oriented and Target-Driven: Proven track record of surpassing targets and a drive to consistently exceed expectations. Candidates should demonstrate a hunger for achieving and surpassing set goals.

5. Interest in SaaS/IT Industry: An interest in the Software as a Service (SaaS) and Information Technology (IT) industry is desirable. Candidates with a passion for technology and an eagerness to learn about FSM software solutions will thrive in this role.

Skills & Personal Attributes:

1. 1.      Proactive Approach to Cold Calling: Demonstrated willingness to initiate and engage in cold calls to connect with potential clients. A proactive attitude towards reaching out to new prospects is essential.

1. 2.      Clear and Effective Communication Skills: Ability to articulate ideas clearly and concisely, both verbally and in writing. Strong communication skills are crucial for building rapport with prospects and conveying the value proposition of our Field Service Management software effectively.

1. 3.      Customer Reading Skills: Aptitude for understanding and interpreting customer needs, preferences, and pain points. The ability to empathize with clients and tailor solutions to address their specific requirements is essential for building trust and credibility.

1. 4.      Tenacity and Persistence: Demonstrated tenacity and persistence in pursuing leads and overcoming obstacles in the sales process. The ability to persevere through challenges and setbacks while maintaining focus on achieving sales objectives is crucial.

5. Commitment to Continuous Learning: Willingness to continuously learn and adapt to new information, technologies, and industry trends. A proactive approach to self-improvement and professional development is essential for staying competitive in the fast-paced Field Service Management software industry.