SUMMARY:
The Selling Sales Manager is responsible for leading and supervising the New and Used Car Sales Department to ensure profitability, efficiency, and customer satisfaction. This role involves managing sales staff, overseeing department operations, implementing follow-up systems, and maintaining strong relationships with internal teams, suppliers, and manufacturers. The ideal candidate should have strong leadership, sales, and marketing skills, with the ability to drive performance and achieve targets.

POSITION INFO:
MAIN PURPOSE OF JOB:
TO CARRY OUR SALES WITHIN THE DEPARTMENT AS A “SELLING SALES MANAGER”
 

• The main purpose of this position is to supervise a well-organized and profitable New and Used Car department.
• The above outcome will be considered successful under the following conditions:
• Professional, knowledgeable, and competent staff.
• Timeous service, meeting / exceeding client requirement / expectations.
• Follow up systems and processes.
• Profitable business, i.e., target within budget.
• Harmonious relationship between departments.

RELATIONSHIPS AND PERSONAL ACTIVITIES:

• Directly responsible to: Dealer Principal
• Responsible for: Sales Staff, Drivers, and Cleaners.
• Relationships with: Other company managers, Service Manager, Sales Managers, Financial Manager, Parts Manager, Manufacturer, Suppliers.

• Operational: Authorization to order vehicles or purchase/trade-in vehicles within agreed targets and forecasts. 
• Authority to proceed on credits sales applications and determine discounts within agreed limits.

• Conduct sales meetings, by ensuring that relevant information is available on which business decisions are/will be taken, giving feedback on current performance and targets, allowing all staff to give input in matters, discuss CSI results and action.
• Control all costs as per budget.
• Control debtors by achieving set turnaround time.
• Do financial, productivity and sales reporting accurately, timeously in order achieve expected norms and standards.
• Manage business activities by hands-on interactive processes, by being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
• Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
• All facilities operate in terms of risk management standards, by doing physical checks.
• Ensuring that sales executives are competent and that they receive appropriate training when needed.
• Creating marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing meets target market, in line with manufacturers’ marketing approach.
• Managing Lost Leads.

• Management and marketing skills, knowledge, and experience.
• Ability to manage and administer a department, to provide organization systems and leadership.
• Up-to-date knowledge of vehicle legislation and of trade practices.
• Able to motivate a sales team to achieve objectives.