Sales Office Administrator

SUMMARY:
A leading distributor is urgently seeking a Sales Office Administrator to join their team. In this essential role, you will oversee back office operations, provide exceptional customer service, and support day-to-day sales management activities. The ideal candidate is a  self-motivated individual who can manage deadlines efficiently and thrive in a fast-paced environment.

POSITION INFO:
Key Responsibilities:

• Manage back office operations to ensure smooth workflow.
• Deliver outstanding customer service and sales support.
• Assist with daily sales management tasks.
• Track and meet deadlines effectively.
• Handle returns from the sales team, ensuring proper packaging and documentation.
• Arrange courier services for uplifting consignments.
• Answer incoming calls and direct queries to the appropriate team members.
• Perform general office duties as needed.
• Facilitate marketing feedback and support related initiatives.

• Strong communication and customer service skills.
• Experience in back office operations.
• Knowledge of sales processes and techniques.
• Proficient organizational and multitasking abilities.
• Attention to detail with effective problem-solving skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CRM software.
• Previous experience in a similar role is advantageous.
• Fully computer literate and capable of adapting to new software quickly.