Sales Order Administrator - Richmond KZN | Remote

Recruiter:

Hewitt Colenbrander Recruitment / HC Recruit

Job Ref:

DBN000061/LB

Date posted:

Tuesday, March 25, 2025

Location:

Richmond, South Africa

Salary:

Monthly

SUMMARY:
DBN000061 – Sales Order Administrator - Richmond KZN | Remote

Purpose of the Job:
To maintain efficient order procedures by collaborating closely with sales reps, logistics companies & warehouse employees.

Required Qualifications

Minimum 2 years’ experience in Accounts Receivables, order processing & customer service.
Bookkeeping experience is a plus.
Demonstrated proficiency in Sage Evolution
Excellent communication skills in English.

POSITION INFO:
Technical Competencies & Experience:

Handling of incoming orders from customers through emails & online platforms.
Before finalizing orders, confirm product availability, pricing & order accuracy.
Accurately enter & update customer information in customer portals & Sage Evolution.
Work together with logistics & warehouse partners to guarantee on-time delivery.
Inform clients of order status, shipment information & any delays.
Manage cancellations, returns, & changes to orders in accordance with corporate guidelines.
Assist with reporting low inventory & keeping an eye on stock levels.
Handle European stock replenishment orders.
Work closely with the sales team to support campaigns, events & promotions.
Verify adherence to company policies & trade laws in Europe.
Deliver excellent customer service by promptly & professionally answering questions.

Behavioural Competencies:

Excellent communication in English both written & verbal
Strong organizational skills and attention to detail.
Strong problem-solving skills
Excellent communication
Ability to work well in a pressurised environment
Ability to adapt to changing circumstances

IMPORTANT - Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.

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