Sales Support Administrator

Recruiter:

Time Personnel

Job Ref:

CPT004023/Jol

Date posted:

Tuesday, December 3, 2024

Location:

Capetown, South Africa

SUMMARY:
Are you experienced with the administration of clients orders involving extensive client liaison and internal sales?

Based in Cape Town CBD our client requires an individual who is driven, has a natural affinity for helping customers and enjoys sales and offering the best customer service.

Polygraph test required.

POSITION INFO:
REQUIREMENTS

Grade 12, or relevant qualification highly advantageous
Clear criminal record
Excellent communication in English and Afrikaans
Proficient in MS Office and any CRM software
Proven experience as a Sales Administrator or similar role
Online sales experience advantageous
Attention to detail and accuracy in processing orders and managing records
Ability to work independently and as part of a team
Strong problem-solving skills and the ability to handle customer queries effectively
Strong organizational and administrative skills

DUTIES

Process sales orders accurately and efficiently
Communicate online with customers to confirm orders, provide updates and resolve queries
Assist the sales team with administrative tasks including preparing quotes, invoices and sales reports, and logistical support
Maintain and update customer records in the CRM system
Coordinate with other departments, such as inventory and shipping, to ensure timely order fulfillment
Monitor and follow up on outstanding orders and payments
Prepare and submit regular sales reports and analyses to the management team

Salary negotiable dependent on experience
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