SUMMARY:
Our client is seeking a dynamic and results-driven Salesperson to join their team. In this role, you will be responsible for driving sales and providing expert guidance to customers on our range of products, including vinyl flooring, wood flooring, carpets, and blinds. Your primary goal will be to understand customer needs, recommend appropriate solutions, and ensure a seamless purchasing experience.
POSITION INFO:
Requirements:
- Matric
- Own vehicle and valid driver’s license
- Fluent in English & Afrikaans
- Experience: Previous sales experience, preferably in the flooring or home improvement industry, is highly desirable.
- Knowledge: Strong understanding of vinyl flooring, wood flooring, carpets, and blinds is preferable along with the ability to take accurate measurements.
- Communication Skills: Excellent verbal and written communication skills with the ability to engage with a diverse customer base effectively.
- Customer Focus: Proven ability to deliver outstanding customer service and build lasting relationships with clients.
- Sales Skills: Demonstrated ability to meet sales targets and handle objections professionally.
- Organizational Skills: Strong organizational and time management skills, with attention to detail and accuracy.
- Administrative Skills: Strong administrative skills.
- Team Player: Ability to work collaboratively within a team environment while also taking initiative.
Key Responsibilities:
- Customer Engagement:** Greet and assist customers in a friendly and professional manner, addressing their needs and providing expert advice on flooring and blinds options.
- Product Knowledge: Maintain a thorough understanding of our product lines, including vinyl flooring, wood flooring, carpets, and blinds, to effectively answer customer questions and offer tailored recommendations.
- Sales Performance: Drive sales through proactive engagement, upselling, and cross-selling techniques while meeting or exceeding individual and team sales targets.
- Consultations: Conduct in-depth consultations with customers, including on-site visits if necessary, to assess their needs and provide customized solutions.
- Order Processing: Manage the order process from initial inquiry through to final sale, ensuring accuracy in product selection, pricing, and delivery arrangements.
- Customer Service: Resolve any issues or concerns that arise before, during, or after the sale, ensuring a high level of customer satisfaction and fostering repeat business.
- Product Display: Ensure that the showroom is well-organized and that products are displayed attractively to enhance the customer experience.
- Market Awareness: Stay updated on industry trends, new products, and competitor offerings to provide informed recommendations and maintain a competitive edge.
***Only shortlisted candidates will be contacted***
